FAQ
How can I contact customer support?
You can reach our customer support team by emailing contact@sincereeffort.com.
We’re here to help you with any questions or concerns.
What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and PayPal. You can choose your preferred method at checkout.
What should I do if I receive the wrong item?
If you receive an incorrect item, please contact our customer support team at contact@sincereeffort.com within 30 days of delivery, and we will assist you in resolving the issue.
Can I change or cancel my order after it has been placed?
Orders cannot be cancelled after 2 hours of being placed. A 10% processing and restocking fee will be charged for all cancelled orders. If you need to cancel within this time frame, please contact us as soon as possible.
How do I track my order?
A tracking number will be provided along with the carrier's tracking website. You can use this information to monitor your shipment.
Do you provide international delivery?
Yes, we do offer international delivery to select locations. Please check your address during checkout.
How long does it take to receive my item?
It typically takes 2-30 days to receive your item, depending on customs clearance and shipping times.
What is your return policy?
We offer a full refund or replacement for defective or damaged products.
Refunds will take 5-10 business days, depending on your bank.
Replacement 2-30 days, depending on customs clearance and shipping times.